RE:Complaints

RE:Complaints is a story item which was added in update V.1.0 to Green Hell.

Basic Info
The complaints email from Omolu Corp was sent to Dr smith in response to his audio report no. 20. Omolu reminds Dr Smith the importance of the mission and that Jake has a key role within the teams research. They also include new procedures for the team to follow to ensure samples are packed securely.

The email can be found at omega camp.

Transcription
From: Field Projects Department 

To: Philip Smith 

Subject: regarding complaints

Doctor Smith, we are aware of Doctor Higgins's difficult personality, but we'd like to remind you that it is impossible to continue the research without him. The goal of your mission is more important than any personal animosity. Please take into consideration that Doctor Higgins and his wife went through a lot and all that stress could have taken its toll on their nerves. We believe that you are able to ensure professional relations at the camp and guarantee that Doctor Higgins carries out his duties in a conscientious manner.

Two samples in the last transport were broken. You must therefore improve the procedure of their packaging. Each specimen is to be packed separately and secured from uncontrollable movement, unsealing of container, contamination or exposure to sunlight.

Additional procedure: aside from two samples packed as usual, additional two are to be frozen, and someone from your team is to check if the refrigerator is sealed and well fastened on board of the plane before it takes off. We cannot allow any samples to go to waste.